Checking in volunteer groups with V4S Kiosk

Checking in volunteer groups is one of the toughest things to handle for volunteer managers. Having a group of volunteers come in to volunteer together is fantastic. But tracking those new volunteers and their work time? Now that is a real challenge for you as a Volunteer Manager or Coordinator.

Multiple volunteer signup by number
Multiple volunteer signup by number

Volunteers for Salesforce gives you the functionality of adding in the number of volunteers that come as a part of a group. The point person for a group can set the total number of people in the group. This screenshot shows you how a group leader signs up a group of 20 volunteers using V4S Personal on her mobile.

But that’s really all you can record with the standard Volunteers for Salesforce data structure. The fact that the group leader is bringing in 19 other people, other than herself. There’s no way to track who the individual members of the group are. Or any of their contact information.

Extend volunteer value

For your organization, that individual volunteer data is critical. You want to be able to keep track of every volunteer that ever comes in touch with your organization. A volunteer that comes as part of a group could very likely become a repeat individual volunteer.  If you build a deeper relationship and extend communication with that volunteer, she or he could contribute to your organization by becoming more involved.

Working with group volunteers in V4S Kiosk

Based on requests and interactions with several of our V4S Kiosk customers,

Checking in group volunteers
Checking in group volunteers

we’ve now introduced a new feature to check in multiple volunteers that come in as part of a group. If the group leader comes in a little earlier than the Job / Shift start time, then she can Signup the other volunteers in her group to the specific Job / Shift. Note the

Volunteer group dropdown
Volunteer group dropdown

way that the Add multiple volunteers screen is set up in V4S Kiosk. If you have multiple volunteer groups that are coming in, you could sign up people from different groups using the same screen, by selecting the right group name for the specific volunteer that you are signing up.

If your organization requires that each volunteer sign a waiver form, you would be able to set that up. When the individual volunteer checks in to start work on the Job / Shift, she would be asked to read and sign a waiver form, right within V4S Kiosk.

Volunteer data in Salesforce

volunteer data in salesforceAll the new volunteers signed in on the V4S Kiosk get added to Volunteers as Salesforce as Contact records, with the configured Volunteer Group field updated. If so configured, the Date Waiver signed and the actual waiver signed along with the signature is stored inside Salesforce. Now you have the luxury of being able to get to all volunteer data easily and securely, right inside Salesforce.

Just imagine how much effort and time you would save with group corporate volunteers. Additionally, using the Waiver add-on would give you the ability to save effort with tracking volunteer waivers and being compliant legally. Now isn’t that something you should be checking out?

Setting up an iPad in Single App Mode

Last week, we spoke about how to set up an iPad for public access using Guided Access. This week, we talk about how to use the Single App method for putting an iPad into a Kiosk mode.

Which method should I use?

The answer lies in what your exact requirements are and how much effort you are willing to put into setting the iPad up. Single App mode means that it locks your iPad to a single app. This is a more advanced method and you need to use Apple Configurator or a mobile device management server to enable this feature. You can only disable the mode using the same tool that you used to enable the feature.

If you don’t have access to the Apple Configurator, then you can only use the Guided Access method. In this method, the mode is secured with a PIN. The downside with this is that people can try to guess your PIN number to use other apps or to reset your iPad.

So make your decision on which method to use based on access to the Apple Configurator and how secure you want the device to be.

Kiosk mode with the Single App mode.

To start using your iPad in a Single App mode, you first need to put your iPad into a Supervised mode. To do this, go to the iTunes Store and install the Apple Configurator. if you don’t already have the Configurator.  You have to install the Apple Configurator on a Mac as it does not work on Windows. Once the Configurator is installed, use it to place your iPad into Supervised mode. Then you use the Configurator to enable Single App mode.

The entire process can be done in 3 steps.

Step 1: Turn off the Find My iPad feature

Turn off the Find My iPad feature
Turn off the Find My iPad feature

Click on Settings and then on iCloud. Now slide the Find My iPad button to the Off position. This will disable the Activation Lock that will prevent Apple Configurator from setting up your iPad. Have your iCloud password handy to complete this step.

 

 

 

Step 2: Place your iPad in Supervised mode

Start Single App Mode
Start Single App Mode

First, connect your iPad to your Mac via a USB cable. Once your iPad is recognized, open the Apple Configurator and select Supervised Mode.

Now, click on the Actions menu, then click on Advanced and select “Start Single App Mode”.

 

Step 3: Select the Single App from the list

Single App selection
Single App selection

Now your iPad is in Single App Mode. You’ll be shown a list of all the apps on your iPad, including the system apps and the apps that you have already installed. Select the app that you want to lock the iPad to. You can click on the “Options” button to enable/disable specific features such as Touch, Motion, Volume, Sleep/Wake etc.  You can choose to enable only those features that make sense for you. Click the Select App button when you are done. And now your iPad is truly locked to just this one app.

Disabling Single App mode

To Disable the Single App Mode, connect the iPad to the Mac. Open the Apple Configurator. Select the Actions menu > Advanced > Stop Single App Mode.

So make your decision on which mode makes sense for you and set up your iPad to work safely and securely in a Kiosk mode for public use.